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At FadHotSale (“we”, “us”, or “our”), we value your trust as much as we value the quality of our Canadian-crafted loungewear and outerwear. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website fadhotsale.com or make a purchase from our collection of jackets, fleeces, sweaters, and other wardrobe essentials.

1. Information We Collect

Just as we carefully select each sweater and parka in our collections, we thoughtfully collect only necessary information to enhance your shopping experience:

  • Personal Information: When you make a purchase or create an account, we collect your name, email address, shipping address, payment information (processed securely through our PCI DSS compliant systems), and phone number (optional for shipping updates).
  • Browsing Data: Like tracking the perfect jacket size, we collect information about your interactions with our website including pages viewed, items clicked, and time spent on our site.
  • Device Information: We automatically collect certain device information when you access our site, such as your IP address, browser type, and operating system – helping us optimize your experience whether you’re shopping for padded jackets on desktop or browsing t-shirts on mobile.
  • Cookies & Tracking Technologies: We use these digital tools (explained in Section 6) to remember your preferences, just like we remember that perfect fleece you’ve been eyeing.

2. How We Use Your Information

We use your information with the same care we put into selecting our seasonal collections:

  • To process your orders for cozy loungewear, weather-ready parkas, or any other items from our Canadian-designed collections
  • To communicate with you about your orders, account, or our latest arrivals (only if you’ve opted in)
  • To improve our website and product offerings – ensuring our selection of sweaters and rain gear meets your needs
  • To prevent fraud and enhance security, protecting both your data and our Canadian-crafted designs
  • To personalize your experience, suggesting jackets that match your style or loungewear that fits your comfort preferences
  • For legal compliance and to protect our rights, just as we protect the quality of every padded jacket we sell

3. Sharing of Information

We treat your data with the same discretion we apply to our curated collections:

  • Service Providers: We share necessary information with trusted partners who help us operate our business (payment processors, shipping carriers, IT services) – all held to strict confidentiality agreements.
  • Legal Requirements: We may disclose information when required by law or to protect our rights, property, or safety.
  • Business Transfers: In the event of a merger or acquisition, customer information may be transferred as part of the business assets.
  • With Your Consent: We never sell your personal information to third parties for their marketing purposes without your explicit consent.

4. Data Storage & Security

We protect your data with the same dedication we apply to crafting our weather-resistant parkas:

  • Your information is stored on secure servers with industry-standard protections
  • We implement 256-bit SSL encryption for all transactions – as essential as the padding in our winter jackets
  • Regular security audits ensure our systems meet PCI DSS compliance standards
  • While we implement robust security measures, no system is 100% secure – we continually update our protections

5. Your Rights & Choices

You have control over your information, just as you have choices in our collections of sweaters and accessories:

  • Access & Correction: You may review and update your account information at any time
  • Marketing Preferences: Opt-out of promotional emails by clicking “unsubscribe” or contacting us
  • Data Deletion: Request deletion of your personal data, subject to legal retention requirements
  • Objection & Restriction: You may object to certain processing or request restrictions
  • Portability: Request a copy of your data in a structured, machine-readable format

To exercise these rights, please contact us at [email protected].

6. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies – the digital equivalent of remembering your favorite jacket size:

  • Essential Cookies: Necessary for core functions like adding fleeces to your cart and secure checkout
  • Performance Cookies: Help us improve our site, like noting which parka pages get the most visits
  • Functional Cookies: Remember your preferences, like currency or location for shipping estimates
  • Advertising Cookies: Help us show relevant ads for our loungewear on other platforms (you can opt-out)

You can manage cookie preferences through your browser settings or our cookie consent banner.

7. International Data Transfers

While we ship our Canadian-designed clothing worldwide (excluding some Asian and remote regions), your data may be transferred to and processed in countries outside your own. We ensure all transfers receive adequate protection under applicable data protection laws.

8. Children’s Privacy

Our website is not directed to children under 16. We do not knowingly collect personal information from children. If we learn we’ve collected such information, we’ll delete it immediately – with the same urgency we’d correct a mispriced sweater.

9. Changes to This Policy

We may update this policy occasionally, just as we update our seasonal collections. We’ll notify you of significant changes and always post the current version on our website.

10. Contact Us

For questions about this Privacy Policy or your personal data, contact our Edmonton-based team:

Email: [email protected]

Mail: 2141 A Avenue, Edmonton, AB T5J 0K7, Canada

We’re as committed to protecting your privacy as we are to providing quality Canadian-designed clothing for every season.